Terms of usage
Individuals who are using prescription drugs should seek the advice of their GP, or a pharmacist, for possible changes in the drug’s effect when the body is exposed to elevated temperatures. Some medications including diuretics, barbiturates, and beta-blockers, may impair the body’s natural heat loss mechanisms. Some over-the-counter drugs such, as antihistamines, may also cause the body to be more prone to heat stroke.
Pregnant women should consult their GP before using the sauna.
Individuals with cardiovascular conditions, or problems (hypertension/hypotension), congestive heart failure, impaired coronary circulation, or those who are taking medications which might affect blood pressure, should exercise extreme caution when exposed to prolonged heat. If using a pacemaker, or defibrillator, please discuss risks involved with your GP.
If you have had a heart attack in the last 6 months, please seek medical advice prior to using the sauna.
If you have severe arterial disease, please seek medical advice prior to using the sauna.
If you have a recent joint injury, it should not be heated for the first 48 hours after injury, or until the hot and swollen symptoms subside. If you have joints that are chronically hot and swollen, these joints may respond poorly to vigorous heating of any kind.
Metal pins, rods, artificial joints, or any other surgical implants, are not heated by this system, generally. However, the usage of a sauna must be discontinued if you experience pain near any such implants.
An individual that has insensitivity to heat should seek medical advice, before entering the sauna.
The core body temperature of children rises much faster than adults. This occurs due to a higher metabolic rate, per body mass, limited circulatory adaptation to increased cardiac demands and the inability to regulate body temperature by sweating.
Children between 12 and 18 years of age must be accompanied by an adult.
Children under the age of 12, are not encouraged to use the sauna. In the extremely rare circumstances, where they will be allowed, children under 12, must be accompanied by an adult on a ratio of 1:1.
Children under 5 are not permitted due to burning risks on the stoves.
Cancellations, rearrangements and refunds.
To cancel any session, you must contact us directly at unwind@esacapesauna.co.uk. You must cancel with at least 72 hours notice for open sessions, and for private sessions if you cancel within 7 full calendar days you’ll receive a 100% refund and within 5 full calendar days for a 50% refund.
Qualifying refunds from cancellations take between 5-10 days to land back in your bank account.
To reschedule a session, please follow the link in your booking email. You may reschedule yourself at least 72 hours prior to your booking. Rescheduling outside of this period is not possible. We regret that we can’t offer any refunds, or date rearrangements with less than 72 hours’ notice.
It is not possible to reschedule an open session to a private session, nor is it possible to reschedule a private session to an open session. If you wish to change your session type, we recommend you purchase your desired booking type to secure your booking, then email us to cancel within the above notice period to receive a refund.